Rachel holds an associate degree in Business Administration and brings over 20 years of diverse experience in the banking industry. Throughout her career, she has held a variety of roles, giving her a well-rounded understanding of both customer service and operational functions within a financial institution.

Her background includes extensive experience in customer support, personal banking, new account opening, accounting, human resources, lending, and online banking. This broad expertise allows Rachel to approach her work with a comprehensive view of client needs and internal processes, making her a valuable resource to both customers and colleagues.

Rachel is passionate about delivering exceptional service and building strong relationships with those she serves. Her dedication to continuous learning and adaptability in a constantly evolving industry are key to her long-standing success in banking.