debit Cards

Instant Issue Contactless Consumer & Business Debit Card

Get a contactless consumer or business debit card on the spot. Walk into any Springs Valley Banking Center, open an account and walk out with your new debit card in-hand…instantly. No more waiting to receive a card in the mail; no more inconvenience of having to carry cash or checks until a replacement or new debit card is received.

Enjoy these benefits…

Contactless cards work a lot like mobile wallets. The transaction is completed by simply holding or tapping the card on a contactless-enabled card reader. Contactless cards also come with an EMV chip and the usual debit card number, expiration date, security code and magnetic stripe. This gives cardholders a variety of options at the register, so if a store doesn’t have contactless readers, you can still swipe your card or use the chip reader. 

How to tell whether your card is contactless - To check whether your Springs Valley card is contactless, just look for the contactless symbol on the front of your card by the EMV Chip. The contactless symbol is four curved lines that get bigger from left to right. You might notice that it looks similar to the Wi-Fi symbol. 

How to use a contactless card:
1. Look for the contactless symbol on the card reader. The four curved lines that appear on your card should also appear on contactless-enabled card readers.
2. When prompted, hold the card within one to two inches of the contactless symbol.
3. If your purchase is approved, you’ll receive confirmation—typically a beep, green light or check mark.

Contactless card security - Contactless cards are just as secure as chip cards at a chip-enabled register, and they’re even more secure than magnetic stripe payments. Each contactless transaction creates a unique, one-time code or password. This helps reduce security risks since the code can’t be used again—and it can be read only by the card-processing network.

Lost/Stolen Card or other debit card issues

To report a lost or stolen card or for help with debit card issues during regular business hours, please call the Bank at 800.843.4947. For after-hours call 833.735.1894.

International Transactions

To help prevent fraudulent activity, Springs Valley blocks all international transactions on debit cards unless a request is received from our customer. Cards can be used at any merchant or ATM that accepts Visa® Debit Cards. The exchange rate between the transaction currency and the billing currency used for processing international transactions is the government-mandated rate in effect for the applicable central processing date.

*Some fees and conditions may apply. Instant Issue only applies to in-banking center visits. Springs Valley does not mail Instant Issue Debit Cards, nor do we prepare them in advance of the customer's in-banking center visit.