As my marketing internship with Springs Valley comes to a close, I’ve been reflecting on what an incredible opportunity this has been — one that has not only shaped my professional skills but also deepened my appreciation for the community we serve.

From day one, I was welcomed with open arms by the Springs Valley team. I’ve had the privilege of learning from colleagues who are not only knowledgeable but also genuinely invested in supporting one another. Their guidance, encouragement, and collaborative spirit have been so rewarding — not just for me, but for the customers we serve together.

Throughout this journey, I gained a better understanding of how marketing plays a vital role in connecting with both current and future clients. It’s not just about promoting services (though Springs Valley offers everything from checking accounts and home loans to savings solutions). It’s about telling a story. It’s about showing up consistently in ways that resonate with people in every stage of life.

Whether someone is opening their first account, purchasing their dream home, or planning for retirement, Springs Valley meets them where they are. I’ve seen firsthand how the team works together to be a helping hand — offering guidance, support, and solutions tailored to individual needs. That level of care and commitment is what makes Springs Valley more than just a bank.

I also had the chance to job-shadow several departments and see different processes from beginning to end. This gave me a greater appreciation for how important teamwork is to meet customer needs. Whether in marketing, compliance, or financial advisory, everything revolves around working together. I especially enjoyed collaborating with colleagues on projects and learning from their expertise.

Springs Valley is deeply rooted in its core values, and I’ve seen how those values guide every interaction with employees, customers, and the community. Though my time as an intern is wrapping up, I know the skills, mentorship, and encouragement I’ve gained here will set me up for success in college and beyond.

Springs Valley will always be a place of support and strength for me — and for the communities it serves.

- Tori